Question 1

What is your refund policy?

Accepted Answer

We do not offer refunds or returns for any reason other than receiving a damaged product. In case of a damaged product, we will only provide a replacement if the issue is confirmed from our side.

Question 2

What are the accepted payment methods?

Accepted Answer

We accept payments through credit/debit cards, UPI, mobile Wallet and other online payment methods. Offline payments, such as cash on delivery, may also be available depending on your location and our discretion.

Question 3

Do you ship internationally?

Accepted Answer

Currently, we only deliver products within India. International shipping is not available by default. However, if you reside outside India and are interested in our products, please contact us, and we will assist you on a case-by-case basis.

Question 4

How long does it take to receive the ordered products?

Accepted Answer

Once we receive your order, it is dispatched within 72 hours. The expected delivery time is 5-6 business days within India. Please note that unforeseen circumstances or location-specific factors may affect the delivery timeframe.

Question 5

What should I do if I receive a damaged package?

Accepted Answer

If you receive a damaged package, please accept it and make a video while opening it. If the product inside is also damaged, contact our customer support with the video evidence. We will provide you with a free replacement if the damage is confirmed from our side.

Question 6

Can I create an account on your website?

Accepted Answer

Yes, you can create an account on our website. Account creation may provide additional benefits such as easy order tracking and a faster checkout process.

Question 7

Are my personal details secure?

Accepted Answer

We take the privacy and security of your personal information seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Question 8

How can I contact customer support?

Accepted Answer

For any queries, concerns, or assistance, please reach out to our customer support team through the following channels:

Email: rajang2442@gmail.com, (rajang2442@gmail.com,)yuvrajg2442@gmail.com (yuvrajg2442@gmail.com)
Phone: 9811511698, 9278790180

Question 9

Can I modify or cancel my order?

Accepted Answer

Once an order is placed, modifications or cancellations may not be possible. However, please contact our customer support as soon as possible, and we will assist you based on the specific circumstances.

Question 10

Do you offer any warranties on your products?

Accepted Answer

We do not offer specific warranties on our products. However, we strive to deliver high-quality spare parts for bikes. If you encounter any issues, please contact our customer support, and we will work towards resolving them.

Frequently Asked Questions