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Privacy Policy

At Bikewale, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when using our website, making payments through the Razorpay gateway, and availing our delivery services. By accessing our website or providing your personal information, you consent to the terms of this policy.

  1. Information Collection: a. Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order on our website or contact us for support. b. Payment Information: When you make a payment through the Razorpay gateway, we do not directly collect or store your payment card details. All payment transactions are securely processed by Razorpay, and you are subject to their terms and privacy policy. c. Website Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, and pages visited, to improve our website's functionality and user experience.

  2. Use of Information: a. Personal Information: We use the personal information you provide to process your orders, communicate with you about your purchase, and fulfill your delivery. b. Payment Information: Your payment information is securely processed by Razorpay in accordance with their terms and privacy policy. c. Website Usage Information: We analyze website usage information to enhance our website's performance, improve our products and services, and personalize your experience.

  3. Information Sharing: a. We do not sell, trade, or rent your personal information to third parties for marketing purposes. b. We may share your personal information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These third-party service providers are obligated to keep your information confidential and are only permitted to use it for specific purposes related to our services.

  4. Data Security: a. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. b. We use SSL (Secure Sockets Layer) technology to encrypt your payment information during transmission to the Razorpay gateway.

  5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

  6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites before providing any personal information.

  7. Your Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions or concerns about our privacy policy, please contact us using the information provided below.

  8. Contact Us: If you have any questions, concerns, or requests regarding our privacy policy, please contact us at:

  9. Bikewale                                                                                                          Email: info.bikewale@gmail.com                                                               Phone: 9811511698, 9278790180

We reserve the right to modify this privacy policy at any time. Any changes will be updated on our website, and we encourage you to review this policy periodically for any updates or revisions.

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Last updated: 08/06/2023

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